Shipping policy

At Faid Store Shop, we aim to provide a simple, transparent, and hassle-free shopping experience. We offer Fast, Free, and Secure Shipping on all orders with zero hidden fees.

1. Shipping Overview & Delivery Summary

Delivery Parameter Details / Policy
Shipping Destination United Kingdom (UK)
Shipping Cost FREE (No minimum spend required)
Hidden / Handling Fees £0.00 (Zero extra charges)
Order Cut-Off Time 2:00 PM (GMT)
Handling / Processing Time 1–2 Business Days (Mon–Fri)
Transit / Shipping Time 2–3 Business Days (Mon–Fri)
Total Delivery Time 3–5 Business Days

2. Order Processing & Order Cut-Off Time

  • Daily Order Cut-off Time: 2:00 PM Greenwich Mean Time (GMT).

  • Orders placed before 2:00 PM (GMT) from Monday to Friday will begin processing on the same business day.

  • Orders placed after 2:00 PM (GMT) or on weekends/bank holidays will begin processing on the next business day.

  • Handling Time: Orders take 1 to 2 business days to prepare, pack, and dispatch from our facility.

3. Shipping Costs & Transit Times

  • Standard Shipping: FREE on all orders across the United Kingdom.

  • Transit Time: Once dispatched, your parcel will spend 2 to 3 business days in transit with our secure local courier service.

  • Total Estimated Delivery Time: 3 to 5 business days from the time your order is placed.

4. Tracking Your Order

Once your order has been packaged and handed over to the carrier, you will receive a confirmation email containing a direct tracking link and courier details so you can monitor your delivery status in real-time.

5. Address Changes & Order Cancellations

If you need to change your delivery address or modify your order details, please contact us within 2 hours of placing your order at support@faidstore.shop. Once an order has entered processing or has been handed over to the courier, we are unable to alter delivery details.

Customer Support & Business Information

If you have any questions regarding shipping or order status, please contact us:

  • Business Name: Faid Store

  • Email: support@faidstore.shop

  • Phone: +44 7868 3324 74

  • Address: 219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom

Operating Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time - GMT)

  • Saturday & Sunday: Closed

Delivery & Support Promises:

  • Total Delivery Time: 3–5 Business Days

  • ⏱️ Our Response Promise: We aim to reply within 24 hours.