Contact
At Faid Store Shop, we are dedicated to providing excellent customer service and support. Whether you have a question about our products, need assistance with an order, or require help with a return, our team is here to assist you.
Get in Touch
Customer Service Operating Hours
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Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time - GMT)
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Saturday & Sunday: Closed
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Public / Bank Holidays: Closed
Key Service Guarantees
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⏱️ Response Promise: We aim to respond to all email inquiries within 24 hours during our working hours.
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📦 Total Delivery Time: All UK orders are processed and delivered within 3–5 Business Days (1–2 days handling + 2–3 days transit).
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🚚 Shipping Cost: FREE standard delivery across the United Kingdom with no hidden fees.
Send Us a Message
If you prefer to submit an inquiry directly through our site, please include the following details when emailing us at support@faidstore.shop:
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Full Name
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Order Number (if applicable)
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Phone Number
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Detailed Description of Your Query
Customer Support & Business Information
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Business Name: Faid Store
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Email: support@faidstore.shop
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Phone: +44 7868 3324 74
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Address: 219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom
Operating Hours:
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Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time - GMT)
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Saturday & Sunday: Closed
Delivery & Support Promises:
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Total Delivery Time: 3–5 Business Days
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⏱️ Our Response Promise: We aim to reply within 24 hours.