• The return request must be initiated within 30 days of receiving your item.
• The item must be in the same condition that you received it: unworn, unused, with tags attached, and in its original packaging.
• You will need to provide the receipt or proof of purchase.

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.

• Fixed Timeline: If approved, your refund will be processed automatically to your original method of payment within exactly 10 business days.
• Please remember it can take some additional time for your bank or credit card company to post the refund to your account.

Order Cutoff Time (2:00 PM GMT)

• If you place your order before 2:00 PM GMT on a business day, processing begins the very same day.
• Orders placed after 2:00 PM GMT, or over the weekend/public holidays, will begin processing on the following business day.

Handling Time (1-2 Business Days)

Our team carefully picks, quality-checks, and securely packages your items. This step takes 1 to 2 business days (Monday through Friday). Orders are not processed or dispatched on weekends.

Transit Time (2-3 Business Days)

Once packaged and handed over to our shipping carriers, your package will travel to your address. Courier transit takes 2 to 3 business days (Monday through Friday).

Total Delivery Window

By combining handling and transit times, your total estimated delivery timeframe is 3 to 5 business days from the date of purchase.

• Free Shipping on All Orders: We provide completely free standard shipping on every single item storewide, with no minimum purchase required.

You can easily track your order the email we sent you with tracking code and you can track order on our website menu as well by clicking on track my order page.

• If your order is canceled after your payment method has been charged, we will issue a full refund to your original payment method immediately in accordance with our Return and Refund Policy.

We accept major credit and debit cards including Visa, Mastercard, JCB, Shop pay Klarna and much more.

We never store your information we clearly follow and strictly adhere to US and UK governing laws and policies in terms of customer data protection.

Yes you can cancel the order but We reserve the right to correct pricing errors and cancel affected orders.

Business Name: Faid Store Shop

Email: support@faidstore.shop

Phone: +44 7868 3324 74

Address: 219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom.