Billing Terms & Conditions

Effective Date: September 19, 2026

Website: Faid Store Shop

At Faid Store Shop, we prioritize safety, transparency, and simplicity in every transaction. This Billing Policy details our payment methods, processing procedures, currency standards, and security measures to ensure a seamless purchasing experience.

1. Payment Methods & Processing Overview

Billing Parameter Policy & Standard Details
Accepted Payment Methods Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal
Store Currency GBP (£) (British Pound Sterling)
Billing Timing Charged immediately upon order authorization & placement
Hidden Surcharges / Fees £0.00 (No payment processing or administrative surcharges)
Security Standards SSL/TLS 256-bit Encryption, PCI-DSS Level 1 Compliant Gateway
Authentication Requirement UK 3D Secure 2.0 (SCA / Strong Customer Authentication)

2. Accepted Payment Options

We accept secure payments made with the following payment instruments:

  • Credit & Debit Cards: Visa, Mastercard, Maestro, American Express.

  • Express Digital Wallets: Apple Pay, Google Pay, PayPal.

We do not accept Cash on Delivery (COD), cheques, postal orders, or direct bank transfers for retail orders.

3. Currency & Pricing Integrity

  • All prices listed across our online store, product pages, and checkout are explicitly stated in British Pounds Sterling (£ / GBP).

  • All prices listed on our product pages are inclusive of applicable UK VAT (Value Added Tax).

  • Price Match & Transparency: The price displayed at checkout is the final price you will pay. We do not apply any hidden payment fees, fuel surcharges, or additional processing fees at checkout.

4. Billing Authorization & Payment Timing

  • Immediate Settlement: Your designated payment method will be charged immediately upon clicking "Pay Now" (or equivalent button) and successful completion of order authorization.

  • Order Confirmation: Once payment is cleared and verified, an automated tax invoice and order confirmation will be dispatched to your provided email address.

  • Failed Transactions: If your card or payment method is declined or fails authorization, the order will not be fulfilled. Please check with your issuing bank or attempt the transaction using an alternative payment method.

5. Secure Payment Infrastructure & Data Privacy

To maintain the highest level of standard e-commerce security:

  • Data Encryption: All checkout transaction pages use Transport Layer Security (TLS/SSL) technology to ensure your sensitive payment details are encrypted.

  • PCI-DSS Compliance: We utilize PCI-DSS Level 1 compliant third-party payment gateways. Faid Store Shop does not store, collect, or process complete credit card numbers on our servers.

  • Strong Customer Authentication (SCA): In compliance with UK payment security regulations, online card payments may require additional verification (such as biometric approval or a one-time passcode from your banking app) via 3D Secure 2.0.

6. Order Cancellations & Refunds

  • If you cancel your order or require a refund in accordance with our [Return & Refund Policy], all approved refunds will be credited back directly to the original payment method used during purchase.

  • Refund Processing Window: Approved refunds take 10 business days to process back to your account.

Customer Support & Business Information

For any payment inquiries, billing discrepancies, or invoice requests, please contact us:

  • Business Name: Faid Store

  • Email: support@faidstore.shop

  • Phone: +44 7868 3324 74

  • Address: 219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom

Operating Hours:

  • Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time - GMT)

  • Saturday & Sunday: Closed

Delivery & Support Promises:

  • Total Delivery Time: 3–5 Business Days

  • ⏱️ Our Response Promise: We aim to reply within 24 hours.