Privacy Policy

Effective Date: September 19, 2026
Website: Faid Store Shop

At Faid Store Shop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store or place an order, we collect certain personal information necessary to process your request and provide you with a seamless shopping experience:

• Personal Identifiable Information: Name, billing address, shipping address, email address, and phone number.
• Order & Transaction Details: Products purchased, order value, and transaction timestamps. (Note: Payment details are processed securely through payment gateways; we do not store full credit/debit card numbers on our servers).
• Technical & Usage Data: IP address, browser type, device type, time zone, and interactions with our website (such as pages viewed or items added to your cart).

2. How We Use Your Information

We use your personal information to fulfill our services and improve your experience at Faid Store Shop, including:

• Fulfilling Orders: Processing payments, arranging shipping, delivering products, and providing order confirmations and tracking updates.
• Customer Support: Responding to your inquiries, handling returns or refunds, and resolving potential issues.
• Store Optimization & Security: Analyzing site performance, preventing fraudulent transactions, and ensuring store safety.
• Communications: Sending order updates or relevant promotional communications (if you have opted in).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who help us operate our store:

• Payment Processors: To securely process transactions.
• Shipping & Courier Services: To deliver your packages within our 3–5 business day total delivery time frame.
• E-Commerce Platforms & Analytics Providers: To maintain website performance, user experience, and order management.

All third-party partners are strictly required to protect your data and only use it for specified operational tasks.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep track of items in your shopping cart, and analyze website traffic. You can choose to disable cookies through your browser settings, though doing so may affect certain features of our site.

5. Data Retention & Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. We employ technical and organizational security measures to prevent unauthorized access, loss, or disclosure of your personal data.

6. Your Rights

Depending on your location (including the UK/GDPR), you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal data.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with an updated effective date.

Customer Support & Business Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please get in touch with us:

• Business Name: Faid Store
• Email: support@faidstore.shop
• Phone: +44 7868 3324 74
• Address: 219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom

Operating Hours

• Monday to Friday: 9:00 AM – 5:00 PM (Greenwich Mean Time - GMT)
• Saturday & Sunday: Closed

Delivery & Support Promises

• Total Delivery Time: 3–5 Business Days
• Response Promise: We aim to reply within 24 hours.